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Stratum Dashboard Troubleshooting

Stratum Dashboard Troubleshooting

Sign in

400: Account not found for given credentials.

  • Issue: You have entered an invalid email or password.
  • Solution: Reset your password or use the correct email/password combination.

Register

Validation: Email is required

  • Issue: You’ve attempted to register an account with an invalid email.
  • Solution: Ensure the email you are signing up with is valid.

400: Email already in use. If you’ve forgotten your password, you can reset it.

  • Issue: You’ve attempted to register a new account with an email already associated with an account.
  • Solution: Ensure that you’re using a new email for all new accounts.

400: Password is weak. Valid passwords are at least 8 characters in length and include at least one uppercase letter, at least one lowercase letter, and at least one number.

  • Issue: The password you’ve entered does not adhere to the security requirements.
  • Solution: Ensure the password you are entering contains at least 8 characters, and include at least one uppercase letter, at least one lowercase letter, and at least one number.

Validation: Password is required

  • Issue: You have attempted to register a new account without a password.
  • Solution: Enter a unique password into both the password and confirm password inputs.

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